Frequently Asked Questions

• Click on the “SIGN UP” button at the top right of the homepage.
• Fill in the required details and click “Create Account”.
• To edit your profile, log in and click on your name at the top right.
• Select “Account Settings” and update your information as needed.

• Log in and click on your name at the top right.
• Go to “Account Settings”.
• Click “Reset Password” and follow the instructions.

• Log in and click on your name at the top right.
• Go to “Account Settings”.
• Enter the new email address in the “Email Address” text box.

• Log in and go to “Account Settings”.
• Click “Reset Password” immediately.

• Upon successful course completion, your certificate will be auto-generated.
• Go to your Course Page and click on the “Progress” tab.
• Click “Request Certificate”; after a few seconds, a “View Certificate” button will appear.
• Click it to access and download your certificate.
• Certificates are also available in the Dashboard under the completed courses section.

• No, the certificate name is based on the profile name at the time of course completion.
• Ensure your profile name is correct before finishing your course.

A minimum 60% score in assessments is needed to complete the course and generate the certificate for the courses.

• This feature is available if enabled by the course author.
• Highlight any text in the course content; a pen icon will appear.
• Click it to add and save your notes, which can be accessed under the “Notes” tab.

Lectures are automatically marked as completed once you view all content and complete required assessments.

• If discussion forums are enabled, a “Discussion” tab will be available.
• Post a new question or engage in existing discussions.

• If enabled by the course author, subtitles will appear automatically.
• Click the “Subtitle” button on the video player to enable them.

• Navigate to “Course Handouts” on the right side of the dashboard.
• Click on the file you want to download.

Use the search bar in the navigation menu to find courses by name or topic.

• Courses are designed for professional development and upskilling of medical professionals and medical students and are not recognized by government agencies.
• Certificates are issued in collaboration with renowned medical associations like Dental Surgeons Association of India (DSAI) & Dental Students Welfare Association of India (DSWAI). We also collaborate with professional bodies such as CPD / CME for course accreditation.
• We are continuously working to obtain additional endorsements.

• Courses are 100% online; no in-person practical sessions are included.
• Online live practical sessions are conducted for limited courses.
• Interactive sessions with course directors are conducted monthly to address learner queries. The date and time of the session will be notified to enrolled users via email and WhatsApp.

• Yes! Our courses are developed by globally recognized medical experts and provide evidence-based learning.
• While we do not offer job placement assistance, the skills gained make you job-ready, especially in high-demand fields like Dentistry & Cosmetology.

We accept credit & debit cards, UPI and Bank Transfer options are also available.

Yes, net banking and direct transfers are supported.

• Try using a different card or payment method.
• Ensure your credit card limit is sufficient.
• If the issue persists, contact your bank.

Yes! We occasionally run promotional offers with industry partners and associations.